Welcome to the Geekz Remote Support Page

Unless we instruct you otherwise, you must call us at (630) 307-9528 first before you can begin a remote support session. Just because a name appears in the list below does not necessarily mean that person is available to help you!

Instructions:

Call us and we'll talk you through what to do. After you call us and are instructed to click on the name, you'll be prompted to download a file to run. You'll want to choose RUN (not save) at these prompts. This will install a tiny, temporary application on your computer which will allow us to see and drive your computer from our office. When we are done and disconnect, the application will be deleted. We cannot get back into your computer without you initiating another session.

Note to Firefox users: Please launch this page within Internet Explorer. While Firefox works, the downloaded application is not installed automatically so the instructions are more complicated and only recommended for more advanced users.

Did we mention yet that you need to CALL US FIRST?
We will not respond to unsolicited requests for support!